Last updated: June 2026
We collect information you provide directly to us, such as your name, email address, phone number, company name, and product requirements when you fill out a contact form, request a quote, or email us. We also automatically collect limited technical data through cookies and analytics, including your IP address, browser type, pages visited, and referring URLs.
We use your information to: respond to your inquiries and provide quotes; deliver our sourcing, supply chain, and brand building services; communicate about your orders and projects; improve our website and services; and send relevant updates where you have opted in. We never sell your personal data to third parties.
We use cookies to remember your language preference and to understand how visitors use our site through Google Analytics. You can disable cookies in your browser settings, though some site features may not function correctly. We do not use cookies for targeted advertising.
We share your information only with trusted partners involved in delivering our services â such as vetted factories, logistics providers, and inspection teams â strictly to fulfil your sourcing requests. All partners are bound by confidentiality obligations. We may also disclose data when required by law.
We retain your personal information only as long as necessary to provide our services and fulfil legal obligations. Inquiries that do not lead to an engagement are typically deleted within 24 months.
Under the PDPO and GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to certain processing. To exercise these rights, contact us at inquiries@icmdworld.com. We will respond within 30 days.
We implement appropriate technical and organizational measures â including access controls and encryption in transit â to protect your data against unauthorized access, loss, or misuse. No method of transmission is 100% secure, but we work to protect your information.
Because we serve clients globally, your data may be transferred to and processed in countries outside your own, including Hong Kong, mainland China, and other regions where our partners operate. We ensure such transfers comply with applicable data protection laws.
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes constitutes acceptance.
For any questions about this Privacy Policy or your personal data, contact us at inquiries@icmdworld.com or via WhatsApp at +852 6554 9152.